Excellent Craft Return Policy
India Dispatched in a maximum of 3 to 15 business days. (Subject to Stock Availability) Returns accepted in 2 days of delivery. International returns not accepted unless received damaged in transit. Cancellation requests will be accepted strictly within 24 hours of placing the order only.
Return Policy
- You can cancel your order within one hour from placing order.
- Although we take care of safety packaging and quality/quantity checking,We request our customers to check their orders carefully when delivered and report any damages/shortages immediately
- In case of any damage please inform within 2 days after delivery otherwise your complaint will not be taken into consideration and customers will also have to send the pictures of the damaged product as a proof via Email or Whatsap
- Incase customer dont like the products then no exchange or refund will be entertained because Our Products are Fashion related hence, NO Exchange and No Return in our Beads and Jewelry Making items.
- incase of damage or missing item credit note will be sent to a customer via E-mail
- where he/she can *adjust the amount in next order
- wallet refund Same Day (Paytm only)
- Bank transfer within 2 days
- Although we take care of the mantainace of the stock but sometimes items get out of stock temporarily due to offline sale in case of unavailability of the item or items get out of stock temporarily our representative will call you from the official no. which is 9650310225 and inform you about the items so that customers can choose the substitute items
- product picture variation due to different devices
- the items size are measured approximately, please take the help of size chart
- some of the items are measured by scale, so please do look the scale pictures very carefully